Elite Dental - Harbison

This is a transparent moment/review. Lol. I am petrified of the dentist due to past experience. But elite dental makes me feel very welcomed and at ease when I visit them. Doctor O is amazing. The staff has great hospitality. This place is awesome. Thanks guys. I highly recommend!!!

This office is terrible. I can't believe there are even offices like this. I went here over a year ago for dentures. The wait times are crazy. I drive 4 hours to this office and show up for a scheduled appointment for the lady to be walking out locking the door as I get there telling me they called everyone to reschedule because the dentist had an emergency. I never received any call. I tract down an area manager from another office and tell her my story. I then get a call from Crystal apologizing and tells me if I have anymore problems to just ask for her. On my next appointment, I waited 3 hours until I went up to the counter and asked for Crystal. When they called her, she told them to tell me she was too busy to come out and talk to me. I'm using Medicaid for these appointments so beca

In my humble opinion, it's really hard to find a dentist in Philadelphia who does good work. This place is okay in terms of the work itself, but they're terrible at keeping track of appointments. They give you an appointment for one time, and you have to wait for about three hours because they schedule so many patients for the same time slot. Honestly, they're awful.

Something needs to be said about the unprofessionalism of this business. I had scheduled a teeth cleaning over the phone with a receptionist. I did not want x rays to be done. The receptionist said she could ask the dentist if i could have the cleaning without xrays since they go hands in hand for new patients and because I’m paying out of pocket. She was aware i would be a new patient. She places me on hold for a couple minutes, then returns to the call apologizing for the wait but tells me that the dentist agreed to me having a cleaning WITHOUT xrays. Next day, I arrive. Sign the sheet at the front desk and sit down waiting for my appointment. When the desk attendant calls my name, i go to the desk. She tells me the price for an Xray and a cleaning. I then tell her about the conversation

This place need to be shut down, The staff is obviously nice, but they’re doing a terrible job, maintenance and people‘s teeth, what are you doing charging people all that money just to brush their teeth, my kid been going there for like almost 2 years every six months and they couldn’t even pay attention to her cavities. They’ll let me know until it got worse. And the crazy thing is I’m paying cash