Elite Dental - Allegheny

I had a fantastic experience at this dental office. Dr. S treated both of my sons, and I could immediately tell he truly cares about his patients. He was very educational, patient, and made sure both my boys were comfortable throughout the visit. I also want to thank the front desk receptionist — I accidentally arrived at the wrong location, and she handled everything with such professionalism. She corrected the issue right away, helped with check-in, and made the whole process smooth and stress-free. She was incredibly friendly and welcoming. I appreciate the kindness and care from both Dr. S and the entire staff. Highly recommend!

I've been coming to this place for my cavity appointments, and they're terrible at scheduling. You book an appointment for a certain time, and then they leave you waiting for two hours or more. They schedule four people for the same time slot, and it seems they're understaffed. Today, I've been waiting two hours for my cavity appointment, and it's so infuriating. I booked my appointment early so I'd have time to get to work. Yesterday, when I called, they told me the procedure would only take an hour, but the doctor hasn't even shown up yet. It's like this all the time. If you want to save time, I recommend you don't come to this place. It's completely disrespectful.

Dr. D. was my dentist, and he cleaned both my teeth and my six-year-old daughter’s teeth. He is honestly the best dentist I have had here in Philadelphia. I have been to several dentists before, but none of them cleaned my teeth as thoroughly as he did. He was very caring and even warned me that I might feel pain for up to a week. However, today — just one day later — the pain is much less than what I experienced with previous dentists. I am very impressed with the quality of his work and how attentive he was. I highly recommend him. Excellent doctor and excellent dental cleaning.

Terrified of getting service here. So unorganized. Ive been trying to get insurance pre determination for over 2 months. They filed it wrong 3 times. Then we went in person to make sure they did it right and still cant get on the same page. We get a call for my predetermined insurance and call back elite dental who is claiming it didnt happen and they just filed yesterday whoch isnt true. Then I get transferred to the supervisor who didnt let me speak, harassed me for being trans, and hung up on me for trying to speak. Going in person to get names. Jennifer was the horrid lead I spoke with. If you are trans RUN!!! These ppl are not allies. If you are not trans, good luck, you will need ot here.

The worst place to go. Don't waste your time or money making an appointment here. The receptionists aren't well-trained for their jobs, and I had a bad experience with the doctor. Also, my mother had an appointment with me and never saw the doctor. They left her waiting, but then called twice to say she didn't show up. So, they never even registered her appointment? I can only say that I will never go back to this place, nor will I take my children there. They've lost five clients today.