Echelon Care and Rehab Center

1. This place is dated & falling apart. Wires sticking out of the walls, electric sockets with half way in the wall looking like someone punched the wall in room 508 A. 2. The food is severed most of the time Lupe warm, Coffee tastes days old & usually Lupe warm. I call it prison food. 3. The agency they get their weekend nurses from are rude & horrible, waited over 2hrs for pain meds on a Sunday evening. They also hv no bedside manner, act as if your bothering them if you need anything. 4. I loved the weekday nurses & nurse aids. Millie & Jahar are amazing nurses & are always helpful & care about you as a patient. The Nurse Aids,: Margie,Rose are very nice & always willing to go out of their way to help you. The Head nurse Jackie is also very nice. 5. Layla the D.O.A. is very nice and hel

My daughter stayed at Echelon for two weeks in their short term sub acute rehab section. Most importantly, the staff was competent, warm and eager to work out any glitches in care. Special shout outs to Delaney, Jackie, Sharon and Janelle on the fifth floor, Judy and Michaela in PT who got her walking, Jill who helped us with special dietary needs, Mahogany, our social worker and the smiling personable people doing transport and maintenance. Also Grace, the heart and soul of this facility. On the down side, the physical setting is old and in need of renovation. The elevators need an upgrade and the parking lot was treacherous in the recent snowy.icy weather. Being in rehab is difficult. The caring people at Echelon made a positive difference in my daughter’s stay!

My mother has been a resident at Echelon for about a year. She began her journey on the 5th Floor, also known as The Presidential Suite, and it truly lived up to its name. The atmosphere was bright, kind, friendly, and simply grand. After she completed respite care for a few months, I felt confident and at peace making the decision to transition her into full-time residency. After being there permanently for a few months, my mom was moved to the Memory Loss Unit. (Mom has dementia) From time to time, we experienced a few minor issues, but they were always addressed and resolved quickly. Even so, I continued visiting several days a week. As I developed relationships and friendships with the staff, my comfort level grew tremendously. You can genuinely feel that the staff truly loves my moth

Everyone is super amazing. From the moment you walk in. Your are greeted with pleasant people. My dad loves the food. The care is top notch. ❤️

I would like to express my gratitude to the staff and management at Echelon Care and Rehab, specially to Grace for the excellent care they provide to my mother. From the process of transferring her from the other facility to Echelon and moment she arrived, she has been treated with respect, kindness, and genuine compassion. The caregivers are attentive and patient, making sure her daily needs are met while also giving her comfort and dignity. I especially appreciate the way the nursing staff communicates with our family, keeping us updated on her health and wellbeing. It gives us peace of mind to know that she is in such capable hands. The facility itself is well-kept, safe, and welcoming, though the elevator need some improvements. The activities and social engagement opportunities hav