Eastside Family Care

Staff is friendly and Dr. Tirumalasetty always takes the time to explain what his diagnosis is and gives thorough instructions for prescribed medication. Being an urgent care, you'll likely have to wait at least an hour to be seen, but it's much better than waiting for an appointment elsewhere or going to a hospital. I like that they'll check whether you have a virus or infection for most things so that they can diagnose you more accurately. Test results come back quickly and I've never spent longer than 30 minutes here once called back. Thank you all for doing such great work!

The ONLY reason I am giving this Urgent Care facility a 3 star review is because of Dr. T. He is amazing. He explains everything so thoroughly! He has so much compassion and empathy. You can tell he cares about who comes to see him. In my experience, the nurses and front staff could care less. There's a distinct lack of communication at the front desk. I was in crippling pain and I was just handed paperwork to fill out, once I filled it out at the window, I stood there for the lady at the front desk to take it. I was ignored. So I went to sit down. Then I was called up again. At this point I'm in near tears from having to walk. I finally get called back, I was clearly having difficulty walking. No assistance was offered. My vitals were taken and then I waited to see Dr T. The walls/doo

UPDATE: A nice woman named Harmony called to hear more about my experience and apologize. I told her I appreciated that. Unfortunately, they never called in my prescriptions (3), so I'm removing a star. I won't go back. Original thoughts: I just left the facility. I didn't want to go, but because a wasp stung me twice while I was working at my desk, my employers said I had to have the spots (now big, red and swollen) looked at by a workman's comp doc. I have been there before, and everything was fine, but today, it seemed the employees at the counter were talking about the fact I didn't know when or how authorization paperwork would arrive. And I couldn't help not being able to hear one of them through the glass. Anyway, when my agency rep sent me the authorization to ensure I had it

The Nurse Practitioner was too busy to initially offer any advice or suggestions about my concerns. It was a letdown and they were quick to send me away and had little time to hear anything I had to say. They don't even have time to release you with discharge paperwork. Quality care was not in the cards for me at this clinic.

Came here around two weeks ago trying to get a refill on my prescription, there was a lady at the front desk messy hair, bad attitude, very low speaking, I don't know if she was tired or too bothered to actually do her job, she turned us away stating that there were no doctors available and to go to a different urgent care. Very hard to believe that an urgent care would have absolutely no doctor available but nonetheless left and decided to come back another day. I came back today to try to get a refill, and encountered the same lady, she kept rolling her eyes, would answer the phone calls and kept rolling her eyes and shake the phone angrily like she was bothered that people were calling and in need of assistance, she barely bothered to speak up or speak at all and tried telling us that w