Earth-Moon Acupuncture and Massage

I have been treated in this clinic for more than a year. All their staff are very polite and very good. The doctors have good medical skills that very effective in reducing my pain.

Friendly and skilled staff. They provide a comfortable and safe environment and are kind and accommodating.

Start by saying the providers are great. They deserve a 5 star rating. I’ll miss Bryan. Lissy is amazing all around and has great customer service. That being said, the front desk people and billing are headache to deal with. Seems like revolving door up front. If only their administrative staff was as good as their providers. Also, it’s impossible to get anyone to answer a phone call lately. No one ever picks up the phone!

I have been going to Earth-Moon Acupuncture and Massage since 2018, and I can’t recommend them enough! The atmosphere is always calming, and the staff is professional, knowledgeable, and welcoming. Every session leaves me feeling so much better than when I came in. Their holistic approach to wellness has made a real difference in my well-being over the years. If you’re looking for high-quality care in a peaceful setting, this is the place to go!

Let me preface this by saying I have not been to this clinic... So why am I reviewing it? Well, I have tried to get an appointment for over 3 months. I have submitted a request on their website and called and left messages multiple times with no return call. I did happen to reach someone by phone about 5 weeks after my initial appointment request, and she simply told me they were busy (scheduling 6+ weeks out) and that I should wait longer before inquiring. I don't mind they are busy or scheduling far out, but their lack of communication by not returning my multiple inquiries has been enough for me to seek services elsewhere.