Dynobite Smiles
Middlebury, CT · Dentist
- Address
- Dynobite Smiles, 765 Straits Turnpike, Middlebury, CT 06762
- Phone
- (203) 577-3500
- Website
- www.dynobitesmiles.com
Dynobite Smiles is a doctor located in Middlebury, CT. It is one of 28 doctors listed in Middlebury. Its 4.8-star rating is above the Middlebury city average of 4.5 stars. It ranks #4 among Middlebury doctors by combined rating and review volume. There is 1 photo associated with this location.
Customer Reviews
At first I really liked bringing my boys here, the hygienists are great, but good luck getting anyone to call you back if any treatment is needed. Dr Henderson said my son needed crowns and needed an OR with sedation. They told me my insurance would not cover it and they’d refer me elsewhere. I said I would pay out of pocket because the Dr told me he’d lose his tooth if it wasn’t done within a few months. Well, no one ever got back to me with any estimate. I called 3+ times and no one could give me any answers. It was always “let me speak to so and so and get back to you.” I even sent emails stating I was upset/asking for an estimate..and it was crickets. The customer service here is absolutely unacceptable and we won’t be coming back. Highly recommend taking your time and money elsewhere
We went last week for a consultation appointment for our 9-year-old daughter. She has crooked front teeth. Cathy at the front desk was amazing and got us right in. The office was bright and welcoming. The staff was amazing. The young lady who did the pictures and X-rays for my daughter was so friendly and explained every detail to me and my daughter to make sure she was not nervous. My daughter loved her and felt comfortable. When the doctor came in, he smiled and was very friendly as well. He explained everything to us in honest terms, including insurance and out of pocket costs. He was very upfront and honest. We had an excellent experience here and look forward to working with them and referring others to them as well. My daughter even said she wishes they could be her regular dentist a
My son loved coming here and he has been a patient since 2022 but this summer, he got hand, foot and mouth the week he was supposed to have his appointment so we had to reschedule. I called during business hours and was sent to voicemail. I left a message explaining the situation, cancelling our appointment (2 days in advance) and asked someone to call me back so we could reschedule our appointment. I never heard back. I emailed. Called again during business hours. Emailed again. To this day, I still have not heard back from them. Apparently they don't want our business so we'll be taking it elsewhere and I urge others to as well!
We absolutely love everything about dynobite smiles! Office staff is always very friendly and welcoming, the hygienists and dr are all amazing and always super kind and gentle and always respectful of my girls if they don’t want something done. (My oldest doesn’t like the water pick-so they just wipe it off instead) cant recommend them enough!!
My kids love this office and always look forward to going to their dental appointment. Dr. Henderson is amazing with my kids and so are the assistants and hygienist. The front office staff are always nice too.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.