Driftwood Health Care Center

My dad lived here for 8 months until his last month, when we moved him to another place to pass. The positives: the staff- they are kind and caring and were positive and upbeat whenever we spoke to them while visiting. They get four stars!! It was the only facility my father could afford so there wasn’t another option. It was a very hectic facility - lots of chaos and loud noises from patients. Was not particularly comfortable or homey. If we could have afforded something else, we would’ve chosen that. He was in a room with two others, separated by a half curtain. No room for personal belongings and was not a nice place to visit. Could never get ahold of him via phone so in person visiting was the only way to speak to him. This part gets 1-2 stars.

Any interaction I've had with anyone on the management side (which is where 95% of the issues were) has been rude and condescending. My dad has dementia, and I could tell they wanted him OUT and made that painfully clear. Their management team completely lacks empathy and it shows. Also, the horrible phone line system makes it nearly impossible to get ahold of your loved one. Avoid this place at all costs if you can.

My grandmother was a patient at Driftwood the staff was amazing! We had a great team of staff including Rafael who is in charge of admissions that worked with me and my family to make sure this was the right fit for my grandmother he also made sure that the transfer process was seamlessly easy and comforting for her and our family we thank everyone at Driftwood for the lovely experience.

Driftwood has sure been a game changer in caring for my Mom. My Mom went thru extensive Rehab, consisting of Physical Therapy, Occupational Therapy and Speech Therapy over a two week stay at Driftwood. My Mom entered Rehab on 7 liters of oxygen after 2 1/2 weeks over at Dominican Hospital, and was discharged from Driftwood on ZERO oxygen!! Not only is she off the oxygen, but she is stronger and more physically fit before even going into the Hospital with severe pneumonia!! We, the Family, cannot THANK the Staff over at Driftwood enough! The Director of Rehab, Christina, kept us well informed and updated on Moms progress, her entire stay! The CNA’s, the LVN’s, the RN’s, the Admissions gentleman, Javier to the Receptionist to the Kitchen Staff… all went above and beyond to make Moms stay as

If I could, I would give this facility a NEGATIVE rating. My Dad was placed here after a fall. He should have gotten rehabilitation but was given narcotics to make him sleep at night and more narcotics to make him hallucinate during the day. Had such bad bedsores that he couldn’t have a bowel movement without crying in pain. He was taken to the ER where they helped him recover, and stop all the hallucinations. If you truly love your family don’t leave them at Driftwood!