Drayer Medical Equipment

We have had excellent support and service from everyone at Drayer Medical. We were in an emergency-like hurry to purchase a lift chair last October. The Drayer staff encouraged the manufacturer to expedite the process and the chair was delivered to our home and installed. Small issues with a button on the remote and a strange squeak were handled personally and promptly. Thank you!!

Really great staff. Never had an issue with speaking with any of them. I had to get a hospital bed. They ran it through my insurances. They delivered it, set it up. They were great!! I've had the same bed for over 7yrs now I think. I've only replaced the mattress once. I've had no problem with the bed itself, not even the bed control. The only thing I did have a problem with was their air mattress'. Mine kept getting pin holes in it. I went through so many air mattress' we got tired of spending the $50-$80 for a new one. The last one I had with them they told me to bring it in and they'd check it out for me and see what was going on. Well, they knew I HAD cats and dogs. All my cats had passed away by this time and my dogs were not allowed on my bed because of my air mattress. Well, they sa

Drayer Medical Equipment is a great family-owned business. We are fortunate to have this business in Greater Lafayette - you don't have to drive to Indy. The Women's Center has everything that one needs after breast surgeries. Madlin and Pat are very skilled at fittings and very knowledgeable about filing for Medicare coverage. They were very helpful. Highly recommend!

Drayer Medical equipment was contracted to install a wheelchair lift in my husband’s van. I offered the installer the installation manual but he declined, saying he did not need it. This apparently was not the case, since several days after the installation the van was taken in for an oil change. Upon lifting the vehicle for the oil change, the electric cable for the wheelchair lift caught fire. Fortunately, what could have been a very serious incident was prevented by the quick action by the service department. This wheelchair lift had previously been installed on two other vehicles with no problems. The installer is not man enough to admit he may have made a mistake. Instead he blamed the service department personnel because they didn’t look under the vehicle prior to lifting it f

Very unprofessional! I Purchased a lift recliner. It was delivered on Friday. Definitely not the same recliner I sit in in the store. The back of the chair physically pushed my back into an arch because of the overstuffed lumbar support in the middle of the back of the recliner. It physically made me nauseous and sick. Told Todd that day that the recliner was not working for me. He told me to keep it a couple days and try to “ Break it in “. I was unable to even try to do that because of the lumbar support. I was told to hire someone. Again I called and asked if they could come and get the chair because it was not working for me. I finally got a hold of someone 4 days later. I was told by Todd to shut up and listen to three options. The first two did not work. Golden manufacture of the