Doctors on Duty

Friendly, sincere staff with true Santa Cruz charm. They were able to process a long list of referrals in a single visit, which was incredibly helpful. The care team genuinely cares and treats everyone with respect and compassion. Dr. Bob is extremely kind and an amazing provider you can truly count on. The staff here deserve a larger, upgraded space—the office is small, yet they manage everything with professionalism and heart. They work incredibly hard to keep things running smoothly and support one another. Truly doing angel-level work.

I felt I received from PA Daniel Johnson excellent service and care. I felt listen to and not rushed or dismissed. He took his time and really focused on how I was feeling. I would recommend and him to anyone for care.

i was prompted to write this review due to someone i know having a similar experience to mine. about a year ago, i had a cough that wouldn’t go away for months. it was so bad that i felt like i couldn’t breathe and i’d have to step away from work to go walk outside with my hands clasped behind my head, or to just sit and cough for several minutes in order to not disturb my coworkers. the cough was so bad that i ripped out a bracket from my braces because i was using rubber bands that were attached to both sets of my teeth. i went to doctors on duty three times for help, and each time they told me to just wait to get over it. one doctor, an older white man, showed me some article about how cold viruses only survive if your nose is cold or something, and literally wrote me a note for a week

Staff is always accommodating. Acknowledges us and does their best to get us in if I express a time crunch. Overall, my kids and I feel everyone cares.

I want to give a special shout out to Dr. Jackson-Scott and all the staff at this care center. I had a bad experience with a different doctor at this location about a year ago, so my expectations were honestly not high, but this time around, I was very impressed. I was treated with kindness and so much attentiveness by the front desk staff, the nurses, and the assistants before Dr. Jackson-Scott even entered the room. And then when I explained to him that I have issues with injections, he listened (truly), calmed me down, and treated my laceration quickly and professionally, while making me laugh and juggling a lot of responsibilities. So thank you to Dr. Jackson-Scott and the whole crew at Doctors on Duty Santa Cruz! ✊️