Dillons Pharmacy

Both of the pharmacists and their coworkers are exceptionally kind and motivated. They go out of their way to assist you in any way that they can. The prices seem to be much better than Walgreens or CVS also as well as wait time. I will be utilizing Dillon's pharmacy for good.

I can’t say enough great things about this pharmacy. Each staff member is kind, on time, helpful and go out of their way to make sure they communicate what is going on with medication fills. They are clean, timely and non-judgmental and nontoxic. I work with pharmacies every day in my job and my Dillons is hands down the absolute BEST. I trust the staff, they do what they say they will do and follow up without me having to. 5 stars isn’t enough bc they deserve 10. Best pharmacy not just in town, but the Midwest!

I have been using this pharmacy for years and honestly I don't know why. They are never nice on the phone or in person. They always act like the customer is a huge inconvenience. There is never a sense of urgency even when their line is backed up. I have had cases where we were in desperate need of antibiotics. Doctor calls it in in the AM and the pharmacy has the nerve to act irritated because we want it same day. Just because their price on prescriptions may be less, I would rather go somewhere else and spend a little more money in order to be treated better. Don't believe me? Just call and see how they treat you on the phone. In person is almost worse.

I have been going to Dillon's pharmacy in Leavenworth for over 10 years. I've always been treated in a respectful and caring manner until this week. Elizabeth P. had me in tears due to her rudeness two days in a row. She was absolutely callous and so cold in her refusal to help me get answers as to why my medication wasn't available on the first day and then not ready on the second day. I could tell that she was complaining about me to the other staff members as I waited for a resolution to the problem. I realize that everyone is busy and overwhelmed these days, but I can't think of any excuse why this staff member would treat someone so terribly while they are in such a vulnerable position. I'm still dumbfounded by this woman's treatment--as if I had ruined her day by trying to pick up my

I’ve had very negative experiences with the pharmacy staff on multiple occasions. They were not willing to work with me as I switched my last name when I got married. They were noticeably irritated, short with me, and downright rude when trying to update my information and get my records transferred. I would not recommend dealing with them if you don’t have to! Kindness and patience goes a long way, and the staff here do not possess those qualities. Save yourself the headache and go to a pharmacy where their employees have customer service skills.