Dental Specialty Center of Studio City

My experience with the surgeon (Dr. Peri) overall has been great. My problem with this office is scheduling and their receptionist (Helen) who doesn't know how to treat patients. My implant screw cap fell out, I was concerned and called the office and asked if I could speak to the surgeon. Helen rudely responds, that this is a specialty center and the surgeon is only available when he says he's available. In other words I can't talk to him unless I make an appointment. Here's the problem, he's only there twice a month. I asked why is it so difficult to communicate with my surgeon and ask a simple question. She tells me to call 911 if it's an emergency or my general dentist. I was appalled! Who speaks to their patients this way? Call 911?are you kidding me? My implant cap fell out and she

Thank you Dr. Vahedi!! Front office staff and all dentist we're very nice and professional.