DeFranco Pharmacy

I am so grateful and happy to have such caring people serving our community. I have been coming here for years and everyone here has been kind, compassionate and respectful. We need more businesses who honor the dignity we deserve as a Bronx neighborhood. Please, don't ever change. I'll always remember Lucy, a longtime employee, who transitioned to a different plane. May she be in a peaceful and joyful place.

I used to like going to this pharmacy for many years. They used to be very reliable. Whenever I had a new prescription filled up, these people would have it ready in a couple of days and they would call you right after it was ready. Now they wait a couple of weeks after the prescription is filled up to tell you it's ready. I didn't get my prescription until a couple of weeks after it was ordered because they didn't call me until a couple of weeks after the prescription was ordered. Why they waited so long? Because they thought i would come there on my own to check if it was ready. Seriously? This is how they do business now? What would happen if I came there right after my prescription was ordered and it wasn't ready yet? Do I have to keep coming there until it's ready? What a joke! I'm go

Helpful and attentive staff, Attention to all customers. Greets people well and offers seat to old people. most importantly medications are ready before the customer arrives. Gives priority to customers who are waiting. Rapid response to enquires and issues. Soft spoken staff and smooth processing.

Great service, everyone so kind and helpful.

Good service but sometimes slow