CVS Pharmacy

I’ve been going to this pharmacy to pick up prescriptions for a long time - the people at the drive thru are always helpful and friendly - sometimes there’s a long wait, depending on what time you go, but that is to be expected. I appreciate that they get alerts and check with the pharmacist when it looks like there might be a contraindication with another medicine.

The pharmacy technician went above and beyond the call of duty to call Optum and confirm vaccines were covered. The pharmacist was very gentle, compassionate, and explained well when administering vaccine. Addendum- very impressed by the Spanish speaking pharmacist at the pick up drive thru- very professional, respectful, caring, and compassionate.

My child is autistic and is looking to be a pharmacist assistant, the assistant that helped me with my refil took the time to answer his questions about that career path. She was extremely kind and I wish I could tell her manager how great an employee she is. He is looking forward to a path in the pharmaceutical industry and she made such a difference for my 14 yrs old by explaining to him certification needed and how it could benefit him. I couldn't be happier with how well I am always helped at this location. ❤️ they are the best!

I really appreciate the products and services CVS offers, but the customer service leaves much to be desired. My experiences at the CVS Pharmacy tend to take much longer compared to other pharmacies. Unfortunately, I’m limited to CVS because Cigna doesn't partner with many other pharmacies. My prescription experience at CVS has been less than satisfactory. It seems like the pharmacy staff lacks organization, and although there are often a lot of people working, it doesn't feel adequately staffed. While I enjoy CVS products, the overall experience doesn’t meet expectations.

This was listed as a UPS partner so I showed up with a package already labeled and ready to go. Waited at the front checkout for several minutes and no employees showed up. I even tried calling the location. Finally someone came to the front and when I said I had a package they said, “great I just need to go grab something.” Then they disappeared and I waited for several more minutes before finally taking my package with me and leaving.