Mountain View Implants and Periodontics

I had such an excellent experience at Mountain View Periodontics! The team was professional, caring, and took the time to explain everything. Cynthia (the office manager) was incredibly kind and so thorough in gathering all of the details around my insurance coverage for the procedure (it was really nice not having to worry about any of that!) Dr. Rachna Hedge was absolutely fantastic and made me feel so comfortable during the consultation and gum graft. My graft went smoothly, recovery was so much easier than expected, and I’m very happy with the results. I HIGHLY recommend Mountain View Periodontics and Dr. Rachna Hedge (I have even already personally referred them to a friend needing the same procedure done!)

If you’re anxious about dental procedures like I was, I can’t say enough good things about Mountain View Implants & Periodontics. From my very first visit, Dr. Hedge and her team made me feel genuinely cared for. I came in for gum recession treatment with a lot of dental anxiety, but Dr. Hedge immediately put me at ease by listening to my concerns and clearly explaining everything. The day of surgery, she and her staff went above and beyond to make me comfortable, even suggesting I bring a blanket and headphones. When I had a small issue after hours, Dr. Hedge responded quickly, even though it was the weekend. It’s rare to find a dental office that combines such skill with genuine kindness, but this one truly does.

Where do I start? I had an appointment with dr Rachana for a follow up visit, I went to the appointment, but the dr never showed up. Apparently she had to leave for her daughter’s birthday party. Later on I had an appointment scheduled, however I could not make the appointment and tried to call to reschedule, but they never answer the phone. Ever! I was charged $50.00 I guess for missing the appointment. I can go on. I asked for an estimate on a deep cleaning and was told about $1000.00. I didn’t want a guess, I wanted an estimate. So I didn’t schedule the appointment. Finally I payed for services rendered, but found out later that they filed a claim with my insurance company who eventually paid my bill in full. It took about six weeks for them to finally reimburse me. I did a lot of res

The staff has been great and helpful to deal with when it comes to billing and setting up appointments to meet my needs.

OH, WOW! I can't say enough. This was the best experience I have ever had in a Periodontic/Dental office since I was a child. I'm 64 now and she pulled 3 teeth and I didn't feel a thing, during or after. I haven't had any bruising, swelling or pain! Dr. Hegde is very professional, thorough and informative. She consistently showed concern for my comfort and well being and was able to read my body language if I tensed up. Her office staff was very kind, the whole atmosphere of the office was like going home. Honestly, I can't say enough good things about my overall experience with Dr. Hegde and her office staff and I highly recommend Dr Hegde for any type of Periodontal needs you might have.