CVS Pharmacy

Depending on the time you go to the drive up window some days it’s faster some days it’s a little slower. But all in all, I have a good experience with the drive-through.

They lost my ID. I always have to wait for some kind of authorization.. a doctor, the insurer. The app says the script is ready, but its not. The pharmacists have been rude and unhelpful. If it wasnt for my insurance not letting me go anywhere else nearby I wouldnt give them any business. I personally feel they should fire the bulk of their employees and start fresh. Get the rot out.

This is the cleanest friendliest CVS in greenwood. They typically have the minute clinic open and they are always stocked with all needs

They were very busy outside. They were busy inside. I patiently waited my turn only to be treated as if I was inconveniencing her. I was blamed for not picking up my prescriptions timely when they were prescribed while I was out of the country. The time expired on the day my plane arrived, which I arrived after 9 PM, After being on a plane for 12 hours.I'm tired I just wanna go home. There was no compassion, empathy, understanding, respectful communication. I was made to fill like I was inconveniencing her because she had to refill my prescription, which she said would take over an hour to fill. With has prices as high as they are, it should have been filled immediately to help with the expense. This is why I don't like CVS, horrible customer service, but I'm forced to use by my insurance

I use your drive-through often to pick up medications, and your employees are always so patient, kind, and helpful. Thank you for making customer service standards high in the pharmacy department.