Culberson Family Orthodontics

Wanted my braces off early bc they were not working for me. As soon as I mentioned this, I got cold shouldered and they acted so strange. I think they took it very personally? Couldn’t even discuss concerns because they didn’t care at that point & all the Dr. Could say was “she didn’t like my braces”, no direction, didn’t finish answering my questions. In the same appt, they ripped my bracket off of my tooth and refused to put it back on until I made a big deal about my tooth possibly shifting. I was in ongoing treatment while I figured out where I would be getting my retainers from…..Because they told me they would charge me $1,000 per arc, so $2,000 for retainers. Hilarious. Attached is a screenshot of where they LIED about ripping my bracket off and tried to refuse to put it back on.

We had a really great first visit with Dr. Culberson and his staff. They were so friendly and courteous. We were treated with kindness and respect and all of our questions were answered with great care and detail. Most of the treatments are digitized, so there's no more gagging on goo to get teeth impressions. I love how the integration of AI and technology has improved the orthodontic process. Looking forward to working with this team for all our orthodontic needs.

5/6/24 update: My teeth look ugly, Kristie called me today, asked how I felt about treatment, did not listen, then proceed invalidating what I shared while answering her question about how I felt. Please offer a resolution: 1) my one tooth rotated to the side, and you're telling me "it's perfect" This is unacceptable, and your invalidating communication style with me today is unacceptable; 2) there’s massive space between my teeth created by this treatment, and when I talk, saliva is bubbling there and spitting out of my mouth; I already told Kristie this REPEATEDLY, and her response is: “Your teeth look perfect, nothing we can do.” 3) my upper teeth are out of my mouth and located on top of my upper lip; you said "Nothing else we can do" and in this case, I need my refund because my t

Went in this morning for my son’s consultation. Every part of the staff was wonderful, from the front desk down to Dr. Culberson. They made my son feel super comfortable and they were great with him. We can’t wait to get started on his braces journey with Culberson orthodontics!

We had a not so great experience with another orthodontist for my daughter’s first phase of braces and decided to try Culberson at the recommendation of our dentist. The entire experience, from the greeting at the door to the end of the conversation with Dr. Culberson, was nothing short of amazing I didn’t feel pressured to spend a ton of money right away and they took the time to explain exactly what was going on and the ways we could approach a solution. Definitely recommend this practice!