Crandall Eye Physicians and Surgeons

I was at my annual eye exam today to get my contacts and glasses refilled. The computers were down, therefore the techs were not able to answer any of my questions. After almost two hours of screening and finally getting to see Dr Crandall, She too would not answer any of my questions. She was totally rude and disrespectful. She entered room looked at each eye and immediately announced she would not refill my prescriptions until I had resolved my glaucoma. My last years exam she diagnosed me with glaucoma and advised laser surgery. I got a second opinion from another doctor and he said not needed. She did not genuinely talk to me or ask any questions. I nicely said I did not understand. My eyes were dilated, I did not have my glasses on and explained I could not see and did not understa

If you have vision insurance and want glasses you won’t get glasses here. They don’t do vision insurance. Wish theyd told me that I wouldn’t be getting glasses here with my exam when I Asked if they took my insurance . The front staff and nurses are very friendly. Felt a bit unimportant once I saw physician and left once again felling dismissed. I don’t think she likes for you to ask her questions. She only talks to her transcriber.

The staff are patient friendly and knowledgeable about their different areas of care. Dr. Crandall cares about her patients eye health. She communicates her findings and treatment plan with you and ask you if you have any questions.

Crandall Eye gave my daughter & I friendly, professional eye care. It was my first ever eye exam and the staff were amazing. Dr. Crandall herself was thorough, caring, and kind. Thank you all for our 1st appointment.

This is an excellent place for getting the care your eyes needs. All the staff are excellent at what they do. They take their time from their busy schedule and listen to any concerns or questions you may have. The DR. is professional and excellent at getting your eyes the care they need. I was dealing with trash in my eye from cutting grass and I called and they worked me in the same day and it was removed. You just don't get that kind of satisfaction from Dr's these days like it used to be. I really appreciate all the staff and DR. has done and the professionalism they show that is lacking in most facilities today. Thanks a lot!