Costco Pharmacy

Nice staff, great prices. Remember to refill a prescription you need to physically call or visit the counter. You can submit the prescriptions for refill via the app or online, but it will say in progress until you talk to a live person in the store. It took them a few times to get me trained on this but now I know the process. Sure this adds 15 minutes to my day (phone) or 50 minutes if I visit in person, but it still saves me $30 over other pharmacies.

It shouldn't take over 30 minutes to understand and empathize that I was frustrated with a computer crash in your pharmacy today. I know it isn't the fault of your pharmacy staff that I ultimately ended up waiting just about an hour for the issue to resolve, but it would have been nice for some reassurance from a manager/front end supervisor even within 30 minutes to ease my mind on the issue (even if that is a normal wait time, but for me it was just a matter of price as the items were already ready). I've had a terrible week, and unfortunately this just made it more worse. I just would expect a more empathetic staff and a reassurance beyond "I'm sorry" and "thank you for your patience" as I'm told "just 5-10 min" for about an hour.

Edit 8/27 I have been coming here for years & am very happy with the service they provide! I've only really had one issue here & it was a yr ago with a woman I've never seen again. The text program they have here for prescription refills is so helpful to me. I would never be able to remember to call every time. The people out front are great! Very helpful & always do what they can to get me through lines quickly. I've only had to get help from one of the pharmacists & he was so helpful even though it was past closing & leaving! He took the time to answer my questions & address concerns I had. So thank you everyone! Working for a pharmacy cannot be an easy thing. From insurance companies (I can barely stand to talk with them myself & only do it as a last resort), to dealing with people wh

Multiple weeks without gettting product in to fill a script. Given no time frame when it will be filled. Unreliable.

There’s something truly beautiful about being able to pick up your prescription in the same place you get your rotisserie chicken. Remember that if you’re on the fence about whether or not to use the Costco Pharmacy.