Costco Pharmacy

For several years I've had outstanding service at Helena Costco Pharmacy. I've never had longs delays or mistakes. I also quickly get efficient prescription transfers to other cities & states when traveling. I'm grateful for the professional medical knowledge & skills required of pharmacists and support staff...capabilities I depend on for maintaining my health.

Nice people. But Costco needs to fix its scheduling software. Last week my friend waited 45 minutes for a flu shot. I hoped that was a one-day fluke - but today I was there for 30 minutes before getting a jab.

While we have had less than stellar service in the past, today the pharmacy department went above and beyond! We had called in a prescription for our dog to the vet's office on Thursday morning. On Friday, the vet's office said they would call in the prescription right away. On Saturday, the vets office informed us that the prescription couldn't be called in until Monday when our dog's vet would be back in the office. We texted the vet, and we did a little back and forth about dosages, but she called it in at 6 minutes to close. In the hope that she would call in the order, we were in the pharmacy department at a quarter 'til. Ryan, the pharmacist had been fielding our calls all day and was there to the very last minute and a little beyond. They didn't have the correct dosage pills b

This pharmacy is horrible. I am a big Costco fan, but will never go to their pharmacy again. Extremely slow and never get the prescription the first time. I wait in line forever to find out they "didn't receive" the prescription despite the proof from the doctors office. When they finally do get the prescription filled, its a long wait for the receptionist and then another long wait for the pharmacist who actually has to give you the prescription. Will be taking my business elsewhere!!

Great pharmacy but always a very long wait time. They do however make up for that in costumer service. Manager very nice and knowledgeable. Oh and never expect to get in and out fast as the lines are always very long and slow. They need to have more cashregisters open at a time. Great prices though and good brands.