Costco Pharmacy

Always courteous, helpful and efficient. If you call or walk up they will rush to fill your scrip unless they are out of stock. They have even provided emergency doses when I forgot medication when traveling.

I had an adverse reaction due to Costco changing manufacturer and brand on a prescription I have been taking since 2011. Change in manufacturers happens frequently at Costco which is an issue especially with the inactive ingredients that vary from one manufacturer to another. However, this time the drug was either the wrong drug or made with substandard ingredients. Due to this profound reaction and scare I did some research and decided to file an adverse reaction report with the FDA. Soon after I received a request from the pharmaceutical company asking for more information. Sadly, Costco refuses to cooperate and provide me with the lot/batch number and expiration date on this drug claiming they don’t have it. The corruption and stonewalling here is inexcusable. This means this manufact

Worst Costco pharmacy ever. Every employee here today is unhelpful. My doctor sent my medication in yesterday for medication I require. This is not a one time instance. Every time we are here to grab a prescription, they claim it never came through, and are pains to work with. Every single time we have issues getting our medication. Even though my husband works at corporate we will not be grabbing our medication here anymore. You guys make it stressful, and painful. Zero stars. This has been an issue since February 2021 when we moved here. Get it together guys.

There are one or two techs who sound uninterested in helping. But my persistence works. There were some in the past who would would get loud on the phone to shut me up. One time a girl was mad at me, I don't know why. She would not talk to me. One time I called to say that I only take 3 months supply when they filled only one month. A Filipina picked up the phone and after hearing my complain, she turned to other staff and yelled, this guy (name) is pain in my you know what. I heard her before she hung up. Costco needs to set some ground rules for code of conduct.

Pharmacist was not helpful. Out of medication until 3 days after refill date. Did not try to solve any problems just told me to wait. Perhaps they should order the correct amount of medication to keep on hand for when their customers need refills. What made it worse was that she laughed when I said you're not very helpful. Will be switching my prescription to another location.