Complete Care at Bey Lea

Information regarding how to get out would have been appreciated. I still don't know if the exit doors lock ast 8 PM, or if they are always locked, but there was no button to push to get the doors to open. The room was clean and well kept.

I want to take a moment to express my sincere appreciation for Christine at Complete Care at Bey Lea. From the very start, she showed genuine care and compassion—not just for me, but for everyone she helped. She was always available whenever I needed her, just a phone call away, ready to answer any question or concern I had. What stood out most was her kindness and consistency. Christine truly goes above and beyond, treating people with respect and warmth. Others who have worked with her have shared similar feelings, which only confirms the exceptional dedication she brings to her work every day. Thank you, Christine, for your professionalism, understanding, and heart. Complete Care at Bey Lea is very fortunate to have you.

The staff at Complete Care Bey Lea is compassionate, kind and goes extra miles for their residents. My mother was at the facility for a short time but the ladies in activities always invited her to programs. Rachel and Veronica always helped and answered any questions I may have and pointed me in the right direction! I’m so happy that my mother was so happy with her care! Reception was also very nice when I came and visited!

My sister in law came here over three months ago. When she first arrived she wasn’t doing well, since then she’s made a complete 180. Everyone that I’ve spoken with has nothing but positive comments about her and her progress. I was very surprised at the condition of the facility, the hallway, therapy room and her room were all very clean and well maintained. Her social worker introduced me to her Physical therapist and nurses. He has a sit down planned with us and her care team to go over everything that we will need and do for her. We’re looking forward to taking her home with us and continuing her care.

Most of the furniture was old and broken, inexcusable that the end of some patients beds fall off or the mechanisms don't work. TVs, every channel was heavy snow (horrible reception). The staff we encountered were nice but we can't honestly evaluate them further than that as we didn't see their interactions with patients.