Community Clinic at Walgreens - Avon

The nurse who met with me sounded extremely experienced and knowledgeable. She asked thoughtful questions and listened to each answer carefully before proceeding.

We walked right in and were seen in 5 minutes. The doctor was friendly and helpful.

I took my child in for a swollen ear. I was told it was due to her body reacting to whatever it was that she was fighting off. She has a cold so I'm assuming that's what she was referencing. However, within a couple hours after we left my daughter complained of her ear again. That is when I discovered a bug in the swollen part of her ear. I took her to a separate urgent care, that is when they removed a TICK from my daughter's ear. I do not understand how it was missed. I don't think her misdiagnosis was safe for my child. Ifeel as though my daughter was not given a thorough enough evaluation. The only positive part of the visit was the woman was kind.

Manisha was very kind and knowledgeable about my concern during my daughter's visit. Athough we went in for treatment for pink eye, she recognized signs that led her to swab my daughter for strep throat. I am glad she checked her for this. We avoided missing the diagnosis, and possibly spreading to others.

I took my daughter to this location this morning and was very disappointed in the customer service. We did not have time to do the phone check-in prior to our appointment but I was told the physician could check us in when we arrived. Once we arrived to the clinic the provider told me to use a phone located next to the kiosk to finish our check in. I called four times before asking the provider if she could please help because I wasn’t getting a response and was told the provider could complete the process. She said she could do it but it would be faster over the phone. I reiterated that I couldn’t get ahold of anyone so it was not faster. She told me to keep trying on the phone. After two more calls I was connected over the phone. I’m 8 months pregnant (was having braxton hicks contracti