Coborn's Pharmacy

We have had the worst service at this specific pharmacy. Specifically with Megan and one of the managers. Every single time my husband or I go in there she’s incredibly rude, short, and clearly hates her job. I understand this industry is difficult, but some customer service training may go a long way.

I don’t have a lot of prescriptions to be filled. But whenever I need one renewed they are ready to do their job. If they say order will be ready Monday afternoon, well, the order is ready.

I switched away from this pharmacy for a few reasons but used them a few weeks ago in a pinch and I was reminded a big reason why I switched. I needed a prescription filled and while my doctor had just called it in, I figured I would swing in and ask because I had poison oak and was rather itchy. Before I was able to explain I know that it had been a short time, the woman cut me off and was rude the entire time. She said it would be 20 minutes and I could wait, which I was fine with. When I came back no one was in line and I asked if she wouldn’t mind ringing out a couple items. I wouldn’t have asked if there were other people waiting and she once again was extremely rude saying how they don’t do that but since nobody was in line she would. I would rather drive 20 minutes out of my way

They are extremely rude! Tell you wrong information about your insurance and then jump down your throat when you question what they are talking about. They kept saying I have Medica when I know 100% I do not. It’s Americas PPO. THEY NEED NEW STAFF BECAUSE EVERY TIME I GO HERE THEY ACT LIKE THEY HATE THEIR JOB!!! Whoever was working on 10/16 at 11:35 AM both women should be fired. Hahaha then they just came back to say it’s billed through CVS!! Yeah so you argued with me for no reason!!! NOT MEDICA! I know insurance like the back of my hand.

Very rude staff. It feels like I’m bothering them every time I stop in to fill my prescription. And on top of that they never have anything in stock, don’t know if they just aren’t checking or if they just aren’t doing a good enough job or keeping inventory