Coastal Kids Dental & Braces - West Ashley

EDIT: 2/11/26 I want to thank Amanda for reaching out and helping me with my insurance. I changed my rating from a 1 star to 3 for this reason. Thank you Amanda for taking the time to respond and reach out with accountability. It goes a long way and is appreciated. This was the worst customer service experience. Over the passed month I have called over 4 different times and left messages, as well as emailed multiple times to get my insurance cards input and my child's dental work scheduled after his cleaning. When I finally got someone on the phone and I explained my situation the employee simply asked, "Are you looking to reschedule or schedule?". There was zero acknowledgement of the unprofessionalism and a simple remark that they will let the employee who answers emails check for the i

Always accommodating and easy process when visiting with them. Super glad for their patience as 4 of my kiddos are neurodivergent two being on the spectrum and get very anxious and scared about the dentist visits. But I’m thankful for staff that’s patient and really knows how to get their attention even when freaking out. And I couldn’t have imagined a more fun set up to distract the kids. You wouldn’t even know you stepped into a dentist office! ☺️

My two year-old‘s first dental appointment was a great experience. The staff did a great job of introducing him to the dentist.

The Techs was so patient with my 4 year Granddaughter, she comfort her assured her that she wasn't going to hurt hurt. She explained everything shes going to do to her, before doing it. The Receptionist was friendly and so was the doctor.

First time here with my 6 year old and 14 year old. Every single staff member was amazing. Knowledgeable, caring and very professional. Have future appointments scheduled and look forward to going. And such a clean and fun office. Highly recommend this dentist!!