Civita Care Sheriden Woods

Terrible I got there at 6 PM. They checked me in. I asked for water. They said we’ll be right back. They came back. No water asked for water again. They left didn’t come back until midnight after I rang the bell because I was in so much pain I finally got water. I asked for a pain pill And an hour and eight minutes later they showed up with the pain pill I went in for knee replacement no way checked on me. I go to the bathroom. The toilet seat is broken. I sit down almost fall. I sit up fix the toilet seat position look over there. There’s no toilet paper the toilet paper holders missing the center Shaft. I have to get back up. Go over to the shelf and get a roll of toilet paper after I was done, I rang the bell mention it to the nurse and this is Saturday they said the maintenance will be

I give this place a one star! I was homeless and going through a deep depression and am fully disabled. The place had me waiting for two weeks shared all my health issues and also changed my insurance too. So I could get in. I waited two weeks more, than I should, homeless when I could have taken the other bed that was offered to me. They strung me along and gave me false hope! The social worker there is horrible and doesn’t do her job. Many people complain about her but nothing gets done! Many people who had money follows the people lost their apartments due to the social worker not doing her part. Staff lie and make false rumors about you, some even pull their shirts up and flash you in your room. Sexual harassment!! For ppl on diabetic diets they do not help with healthy eating. They f

absolutely horrible! my mom got sent there after surgery.( i’m in NC) made to wait 8 days for a shower because it was as on a wend , she got there on thursday so had to wait until following wend. she asked everyone everyday. nope made her wait. meds given at 10:16 she asked at 2:30 for meds at 4:00 still no meds. 2 hrs past due(4 hrs )anything she asked for they said be back and u guessed it! never came back. they did give her a bucket of water at one point but no help. so no back no feet no hard to reach places. she is 73 with a knee replacement. way to drop the ball sheridan woods! but hey it’s not ur family so no big deal right! and yes i called multiple times speaking to nursing supervisor. only good thing is the food she said😁

Jessica's story sounds soo similar to what I'm going through just trying to get my dad into this place. It's been over 3 wks now that my dad's social worker has been trying to get a hold of Emily at Sheridan Woods to get him into one of there empty beds. She's never returned any calls texts nor emails. And is always in a meeting. It's clear that these people do not care about the elderly. They don't not want nor will get business because of their laziness. It's people and businesses like these who give nursing home a bad name.

I am currently a resident at Sheridan Woods and the one thing I have to say is that sometimes the staff is truly exceptional. I am on star unit and Blue has taken such amazing care of me since I’ve been here. A little over a month ago I had fallen and hit my head and I just wasn’t my normal self. The on-call doctor said they would do bloodwork the next day but she insisted they send me to the hospital. If she had not done that I may not be hear today. It takes a special nurse to really know their patients and their usual behaviors and when something is wrong. She is both knowledgeable, but also very good to talk to when something Is wrong. Also, the recreation team and physical therapy team are exceptional here.