CityDoc Urgent Care

Dallas, TX · Urgent care center

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Dallas
#173
of 1729 doctors
City Percentile
59%
rating percentile
Address
CityDoc Urgent Care, 10759 Preston Rd Suite 200, Dallas, TX 75230
Phone
(972) 480-3400
Website
citydoc.net/locations/preston-royal-urgent-care
Status
Closed · Opens 8 AM

CityDoc Urgent Care is a doctor located in Dallas, TX. It is one of 1,729 doctors listed in Dallas. Its 4.7-star rating is above the Dallas city average of 4.4 stars. There are 10 photos associated with this location.

Hours

Saturday8 AM–8 PM
Sunday9 AM–6 PM
Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM
Friday8 AM–8 PM

Customer Reviews

★★★★★ 5.0 Richard Burbank · Feb 2026

This is my second visit and my experience was the same. They are efficient, professional and have great follow through. They took my insurance, assessed my condition and provided a solution in twenty minutes. There are not many places that combine heath care and customer service this seamlessly. Well done!

★★★★★ 5.0 Poppy Clark · Jan 2026

Clean, friendly and quick service. There was only one other person ahead of me at the time. The nurse and PA were great. I needed to call a few days later for a receipt to provide my FSA account, the lady on the other end was polite and very helpful. I understand some days can be busier than others, but based off my experience I definetly recommend this location.

★★★★★ 5.0 Cris Simmang-Hinojosa · Feb 2026

Even though walkups are accepted, I made an appointment online. If you have your documents in order, the online process is super easy. I arrived about 20 minutes early and they called me in within 5 minutes. The entire process was quick and simple, yet thorough.

★★★★★ 5.0 Rebe · Dec 2025

City doc is the ONLY urgent care I go to because of they're high quality care they offer. From the front desk and nurses to the doctors, they are absolutely amazing. Dr. Jojo is my favorite doctor as she actively listens and takes as much time as necessary to understand what's going on and the experience of the patient. Wait times are usually reasonable and they take most insurance plans. Thank you City Doc for the exceptional care every time I'm in need!

★★★★☆ 4.0 Mary Renwick · Jan 2026

The PA JoJo was great. She was efficient and thorough. I give her 5 stars! However I was put into a room with the door closed and waited for about an hour. There was no supervision. My BP was elevated and that made it worse. I will go again because I believe I have gotten good care there, but the communication between front desk and docs need improvement.

Accessibility & Amenities

✓ Identifies As Black Owned ✓ Identifies As Women Owned ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Has Online Care ✓ Restroom ✓ Appointment Required ✓ Accepts Walk Ins ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Urgent care centerMedical clinicMedical officeWalk-in clinic

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This listing is informational. Contact the business directly to verify credentials, services, and availability.