Children's Dentistry of Virginia, PC - Richmond

I cannot say enough good things about our experience. The dentist went above and beyond while treating my daughter for a filling. She was extremely nervous, and they handled her with so much patience, kindness, and reassurance every step of the way. They took the time to explain everything, made her feel safe, and turned what could have been a scary experience into a positive one. The dental hygienist staff were equally wonderful, professional, gentle, and caring. It is clear they truly care about their patients, especially children who may be anxious. I am incredibly grateful for the level of care my daughter received and would highly recommend this practice to anyone, especially parents with nervous children. The only area for improvement would be the front desk and billing experience.

As always amazing Team. I've been going there for a few years now and I don't have one negative to say about them. Their new location is so neat and welcoming. You feel comfortable and welcomed the minute you walk in. Both doctors and techs are kids friendly and so good at what they do. Today my son had a loose tooth that he was being sensitive about. Yami the tech who cleaned his teeth was very patient and super nice. We had doctor Bryan for the first time today. He was AMAZING. Very nice. I will not stop recommending this place to parents. Thank you to all of you at children's dentistry of Virginia, Richmond. Please keep doing what you do.👍👍

Best place in Richmond!! the whole team is AMAZING! The patient care is superb the welcoming environment when you walk in, their staffs communication skills and professionalism, bedside manner of the dentist with the families and small children , flexibility scheduling appointments! As a kid on Medicaid I grew a fear that I still suffer from as an adult and was traumatized thru dental procedures from not so good practices, so thankful for this team all of my children won’t suffer the same fate and actually are excited and look forward to every dentist appointment!

The overall experience with the service was quite unsatisfactory. During the appointment booking process, we provided our insurance card and explicitly inquired whether all expenses would be covered by our insurance provider. The representative assured us that all costs were indeed covered. However, following our visit, we received an unexpected bill requesting payment. Upon contacting our insurance company, we confirmed that the service provider had not taken the initiative to verify our coverage directly. Ultimately, we had to pay the amount requested. We regret our decision to utilize their services and place undue trust in their representations, resulting in an unfavorable outcome.

They are wonderful! My son has a hard time with the dentist but, they offer him tailor fit. The billing department is very knowledgeable and helpful! I didn't understand something, and they took the time to educate me and make sure I felt comfortable about it. It really made a difference to me. It showed they not only care for my children but me as well. They don't sell me on products or unneeded things. They are wonderful and we won't be going anywhere else. thank you!