Chi Massage

Chi used to be better. Now my husband and I find the language barrier very frustrating. The quality of service has been hit or miss; sometimes good, sometimes not. My husband and I made it very clear what service we wanted; the staff continued to misunderstand. I can tell that my therapist was frustrated. Half way through this last massage I was asked if I wanted an extra service done; 10 dollars more. I had a hard time understanding but I thought I told her that I just wanted the regular service; no extra charge. When my hour was done, she quickly left the room and immediately had, what sounded like, a very heated discussion with the other staff person. I quickly got dressed and went to the waiting room to meet my husband. We were both ready to leave. No one from the staff came

Very poor massage by someone who didn’t care and wasn’t trained. Throughout the massage i had to listen to whatever she was watching on her phone while giving me a very lazy massage. Then got upset when my tip wasn’t up to her standards for bad service!! Never will return. Edit: Also forgot to mention she short changed me over 10 minutes of massage and less than half an hour of foot massage then flipped me over and pushed on the same spot for way too long focused on her phone. You should check the cams to confirm and refund me. That would be the honorable thing to do.

Chi Massage is my #1 spa and top choice for pure relaxation. Wendy and Amy are the best massage therapist. I always leave Chi Massage feeling recharged and renewed. They have the best massage techniques to relieve tension and pressure. The hot towels, hot stones, and deep tissue massage is a combination of a true spa experience.

booking a massage for me and my friend for an hour they start massaging my friend 40 minutes in someone finally comes in to start massaging me i say i dont want one anymore they dont quite understand so she starts for a 30 minute one ive never got a massage before she asks if i like essential oils i say yes she says 10$ more i say no its fine just regular oil TO THEN PUTTING TIGER BALM/ICY HOT ON MY BACK i absolutely HATE how that feels on my body and i try to communicate to please take it off and she doesnt understand even after begging for her to take it off they wiped it off but it felt NO BETTER after that she tried to stop my massage with 10 minutes still on the timer once going back n forth a couple times she continued for the next 10 minutes on my legs doing absolutely nothing deep

Wendy was the angel who worked on my tweaked back, knotted neck and back, and even got rid of my migraine that my prescription didn’t even pretend to try to help. She is an absolute gem :) I’ve been to many other massage establishments but after my second time here I’ll be a regular client from now on. It’s relaxing, clean, calm, quiet, and they just simply know what they’re doing and you truly feel better afterwards.