CHI Health Clinic Priority Care (42nd & L)

Incredibly positive experience here! I was seen during flu season for a sore throat and ear pain. There were masks and hand sanitizer provided outside the door. There was plenty of space to distance within the check-in and waiting areas. I was seen within time estimate to be seen given at check-in, actually about 5 minutes quicker. I felt listened to for my concerns and he process was incredibly smooth and efficient. My strep test results were back quickly and the health care team answered all of my questions thoroughly! I would return and recommend to anyone needing priority care!

They turn away people who even have appointments if the appointment may include more than bare minimum effort. Dropped off my girl who has cancer and they didn't treat her. Or help her. And she's been falling.

Me and my family has used this urgent care location multiple times and have had great experiences. We get in with little wait and receive the attention we need. I even brought in a gravely ill family member once who refused to go to the hospital and not only did the doctor kindly reveiw the case but helped the patient to understand why they needed hospital care then got us an ambulance which ended up saving her life. Nowhere is perfect but these folks do a good job!

They do not have ultrasound or a fetal heart Doppler. Went to get the whole family checked out after a car accident only to find out I couldn’t be seen because there was no way to check my baby.

Why are providers refusing patients? My 5 month old was sent away to go sit at children’s ER (in a waiting room full of even sicker patients) for 5 hours waiting to be seen there instead of just taking a quick look at him and reassessing if the ER was needed. Empty parking lot, empty waiting room. This provider is putting his nurse staff in terrible predicaments having to tell patients they can’t be seen. I feel sorry for the nurses. Clearly this is an issue as I’m not the only review saying they were sent away. Insurance issues aside, it shouldn’t be this difficult. I’d gladly pay out of pocket for the convenience that is supposed to be a walk in care clinic.