Cherry Point Veterinary Treatment Facility

I love the base vets! They are the most throughout vets we’ve ever gone to and my dog is almost 12 years old. Their staff is wonderful too! I was a little Leary with going here when we first moved but so grateful I did! Cami is amazing! She’s very knowledgeable and kind! Dr Castro has a delightful personality and is easy to talk to and ask questions!

After reading reviews I figured they couldn't be that bad and gave them a call for end of life questuons for my dog... just based off a simple call to ask about services you can tell they do not care about the people or the pets. The girl was rude and had an attitude after just asking for a quote to literally say goodbye to my family. Respectfully, have the day u deserve

They only do a good job for paperwork needed for base housing. Anything else, good luck. You have to go to the emergency vet clinic. They stopped spaying/neutering services after they said they do. The person at the front desk refuses to pick up the phone and hang up constantly when asking to get an appointment. She says it's a bad connection and will ignore your phone sent it automatically to voicemail. If you're overbooked or not taking in new people, just let us know. I've seen her personally ignore the phone or people when there were visits and refused letting people in because it gave her the "ick." Not coming back, only a few good staff and vet, and it's not worth the time or effort anymore, especially since you can't even get an appointment for a basic wellness check.

They overcharge for Meds! Bravecto is $10 per month and they charge at least $20. My appointments were repeatedly canceled by the clinic without any notice. When I was finally seen, the visit was overshadowed by unnecessary cosmetic complaints about my dogs and cat. The primary issue, however, was the excessive cost of medications. Despite my firm refusals, the staff continued to push overpriced medications, notably charging significantly more for Bravecto than a vet in James City, where it's $10 cheaper per month.

New captain is awesome. She has a great attitude and brings great energy