Chapel Pointe At Carlisle

This place is truly incredible. My mom was in personal care, memory care and then skilled nursing at the end. Everyone who worked there was kind and caring. My mom absolutely loved the folks, especially in memory care, and it was so reassuring to know that if she ran out of money, she would still have a place to live where people would care for her. I cannot recommend this place highly enough. We tried four different places and they weren’t even in the same league. It’s so good, that if I ever needed it, I would consider moving to Pennsylvania just so I could spend my end of life there as well.

Our mother moved there 8 months ago when her previous home couldn't care for her well any more; and we couldn't be happier. She's a dementia patient, requiring lots of extra attention. She keeps an odd schedule, but the staff is flexible with mealtimes and bedtimes to fit her needs. They communicate issues to us immediately and keep us updated. It is very clean and the staff is attentive and caring. They pay attention, identify issues, propose and implement good solutions.

They really did a great job with my Dad in his final days. Thank you for that. However, I believe that they have a serious theft problem there. He was in Friendship Circle. I signed off on his belongings, but when I got them home, there were so many things missing. Not sure who to complain to. My Dad had even commented that things were very loose there and that things came and went from his room. Not sure who to complain to as this just happened within the past month. Would like my Dads belongings returned!

I am so blessed to have placed my mother in Chapel Pointe. She is in skilled nursing due to her advancing dementia. It took a little while for her to adjust to her surroundings, which was understandable. During that time the staff made every effort to keep her comfortable and in good spirits. Now that my mother has adjusted she is content and has developed an excellent rapport with each of the staff. They keep me posted on every detail of her health and well-being, including the times that her sense of humor keeps them laughing. The decision to move a loved one into a care facility is very, very hard and not all family members will give you the support you need. That’s why I ‘m extremely grateful for the peace I have found knowing that my dear mother is in good hands at Chapel Pointe.

The Skilled Care Team at Chapel Pointe took great care of my mom, Donna, during her final two weeks of life. They also did a great job accommodating our family for visiting with her during those weeks. My mom said that she didn't want to be a burden to anyone, especially her family, which is why we moved her there from her sister's house in nearby East Berlin. When she was there in her first hours, she said, "Oh, I'm home now." Between my mom's comfort there, and the wonderful staff, Chapel Pointe was the best I could have asked for. Thank you so much!