Chai Urgent Care South Fallsburg - New York

What a disappointment! After several great visits in the past, I went here as per hours on internet, only to find completly snow-covered front steps. i went around, thinking there might be a side entrance, and saw someone sitting at a computer; when I mouthed: "Open?", they shook their head. And that was that. Please, update your hours! I just wasted an hour on a tight schedule and wound up going to a different urgent care. I will most likely not come to Chai again, becuase you have lost my trust.

Wasn't open at all! The hours aren't correct. I drove with intense kidney pain in freezing temps to a locked door. Shane on you! Fix your hours!

I have been to the urgent care several times, and will continue to do so when I need to. The staff has always been so compassionate, gentle, and knowledgeable. Front Desk staff, P.A.s, and doctors alike are all equally wonderful. The wait has never been very long, either. I'm very thankful for this location.

My kids and I Had the COVID-19 test here the place is amazing super clean the nurses are kind and quick no wait time not crowded i will definitely recommend-this place is and A+ clinic!

Phone system says you’re open on Fridays until 7. Drove here after 5 with my sick child, only to find all the lights off and no one there. Don’t post hours on your website or phone system if you’re closed—you’re just making people travel for nothing. What a shame.