Cedar Hill Nursing and Rehab Center

My father was a patient at Cedar Hill Nursing and Rehab Center for 3 months prior to his passing in the facility. He was admitted with multiple issues including a very tricky Afib heart condition and we knew that he may not make it back out. I truly believe that Sitoria the DON and the CNA team did the best that they could while handling my fathers care. They were all very knowledgeable in answering questions and also made sure that we got to speak to his doctors when we requested. Joel and Debbie in p/t were excellent in working with him. Tessa Mooney the Admissions Director was amazing and went above and beyond her job responsibilities numerous times by also checking in and making sure his needs were being met. She truly cares about the patients that she accepts and are being cared for i

My time Ceder Hill was one of the most pleasant experiences I have ever had. The staff was extremely knowledgeable, and friendly. The Director of Nursing was always available for any question that I had. I would recommend anyone who needs personal high quality care to Cedar Hill for their needs.

Take my rating as advice. Do NOT send your family members here. My family member passed away here. This was one of the most incompetent, filthy, smelled awful, roaches infestation was like nothing I've ever seen, uninhabitable "Care Centers" I've ever encountered. Food was awful, staff never responded if at all, no one ever answers the phone or returned calls and voice-mail, never saw a physician once the entire time my family member was there, the furniture, beds, equipment all falling apart, so old much of it was faulty. I could go on and on. The yard and parking lot was full of cat food bowls for the 10 plus stray cats out front sitting on my car. The nursing staff was poor, the case management spoke to me 3 times and I never received anything I requested. The office staff were

I had been looking for the perfect place to put my mom and from the first phone call I knew Cross Care was the place! I was able to go in a tour the day after I called. Within a week, my mom had a bed. The staff is so hard working! My mom is so happy and I know I have found the perfect place for her! I highly recommend if you are needing a place to put your loved one! You can be rest assured that they will get the best care!

During my tour at this facility the staff were very professional and friendly, I experienced excellent customer service upon entrance.The Director of Nursing Satoria Coster was very detailed with explaining processes implemented to ensure a better quality of life for the residents. It truly takes a team to lead a skilled facility, and I saw excellent team work at this facility.