Carriage Inn of Steubenville

The PT was great. A few of the nurses were rude. I called one night to have the nurse check on my dad’s (Jack Michaux) foot and he never did. The doctor stopped by on the day my father was brought in to introduce himself. He was supposed to see him the following Thursday and never showed up. He wrote in my dad’s chart that he saw him and talked with the family. He never stepped foot in my dad’s room except the first day when he said hi. It makes me angry that he would blatantly lie and put it in my dad’s chart. I’m sure he submitted the fee he charges for doing nothing and I’m sure it happens with the other Patients as well. My father was there for 11 days and never had one visit with a doctor. I had asked 3 times if a podiatrist could come and cut my dad’s toenails. He had gone into sept

Very disappointed in the care my mother received. She was recovering from an ankle surgery, and couldn’t stay at home on her own. She was fine otherwise. She was treated like she was in a incapacitate State. The bed was uncomfortable for her. She tried to purchase a mattress topper from Amazon, and they wouldn’t let her. A physical therapist tried to get her to wear a dirty sock, which is beyond disgusting. I’d assume they do that for everyone. A nurse was going through my mother’s stuff in the middle of the night and my mom (who as I mentioned before is NOT in a geriatric state) caught her. So my mother had to sleep with her Valuables close. Absolutely ridiculous. They also tried to cancel her doctor’s appointment and extend her stay. They have no right to do that. She said the majority

Staff does a great job of caring of patients. Very friendly both in person and on the phone.

We had a very positive experience at the Carriage Inn of Steubenville recently . My husband stayed there approximately 4 weeks on the TCU following orthopedic surgery. The admissions coordinator was very helpful and kind. The nursing staff was very knowledgeable and approachable addressing any concerns we had. The Medical director did a great job guiding us through this journey and taking time address any concerns. My husband received both Occupational and Physical therapy during his stay. The therapy gym was clean and had up to date equipment. The therapy team did a great job helping my husband work towards and meeting his goals. They were very professional and empathetic. The therapy Manager was available and helpful with any questions. Dietary department was very helpfu

My brother was at the facility after a hospital stay. The staff were really friendly and professional and they gave my brother excellent care. His room was roomy and clean. The whole facility seemed to be very well maintained. A special thank you to Vicky, the social worker. She was amazing!