Carolton Chronic Convalescent

After being involved in a serious motor vehicle accident I stayed at The Carolton for rehabilitation of my broken femur, shoulder, back and hand. I was unable to walk or care for myself. I noticed immediately that the staff were uniquely kind and compassionate towards me. My physical and occupational therapists were compassionate and professional. They helped me safely regain my ability to walk and were ever vigilant to my rehabilitation needs. I would recommend this facility to a loved one or friend.

My family member was sent here post-surgery. They didn't read his chart, give him his prescribed medicine, or follow his post-op procedures. The doctor at the Carlton never saw him in the 3 days he was there. Then he was left unattended in a dangerous position for his surgery, lost blood flow to vital organs, and we had to beg the Carlton to send him by ambulance back to the ICU. He literally needed a follow up surgery that may not have been necessary if he was well cared for. Unacceptable.

I would definitely not recommend this facility to anyone. My mother and other's we know have had such terrible treatment there at the "Carolton Rehabilitation Center" in Fairfield CT. They have their patients sitting in wet diapers for three hours or more and last night my mother didn't get her dinner she asked for. They are extremely rude when confronted about any issues. The only aid there that is very helpful is "Gedna" unfortunately she doesn't work 24 hours a day. The last straw was when they took my Mom's oxygen away and told her she didn't need it, these aids are not medically qualified to make that call. She's on 24 hour oxygen and can't go for even five seconds without it. Now I understand why over the years I've heard people say to stay away from the "Carolton". It's clea

The Carolton is the best place for your loved one to be rehabilitated or in long term care. We have been to three places, and the Carolton is by far the best! They treat patients like family. Cathy and Shannon, are so loving, warm, and really look out for the best interest of all their residents. They really care and show kindness in everything they do! The nurses and therapists meet the patients’ needs and respect the patients’ wishes in wanting to reach their personal goals. The medical care is exceptional! They communicate with family every step of the way. The nurse practitioner Liz never meets a beat and handles very complicated cases with ease. She is on top of each patient and gets treatment before small things become problems. The facility is very clean, and the residents are happy

First day had high Hope's for this facility to take care of my physical therapy needs. As the evening progresses I'm still without surgery pain medication waiting until 8¹/²hrs later. Also on a high calorie diet heads up I'm going to bed hungry honestly very disappointed ! January 1st 2021 nurse Anna who was taking care of my blood pressure on that evening and bedtime I asked where is my night time long lasting insulin she then replies we don't have it at 12:05 a.m. technically January 2nd she says doctor Miller did not put in the order just like my pain meds he never ordered it. Saturday January 9th 2021 I was told by Elaine they didn't have any of my morphine 15 mg medication from surgery they had a higher dose so if I was to take the higher dose I would be left in bed lethargic because