Carolinas Family Dental Care

Had a very pleasant experience with my appointment super nice and patient with me made me feel super relaxed and at ease and addressed and explained my concerns in very through and explained manner will be making this place my main dentist office

When I moved to Charlotte I had trouble finding a dentist and the one I was going to seemed nice at first. Til my hour appointments were turning into 3 and 4 hour appointments and my cleanings actually hurt. I just recently found this dentist office and my first experience was GREAT! The lady who did my xrays so understanding about my gagging and didn’t make me feel bad that it took a little longer for me to get through the process. My cleaning was fast and painless. The dentist has to be the best I have seen in my life. She didn’t make me feel bad about anything that was wrong with my teeth. Just told me how to help it and made sure they would get fixed. I went back the next day to get very large cavities fixed around a cap that I received as a child and she made sure I wasn’t in pain and

2nd time disappointed. This morning I had a 9am appointment for a Crown. I arrived at 850 but the office was not open yet. Happily the door was unlocked at 9 and I was in the chair by 910! My nurse took an xray and mold then the Dr numbed me up! I sat numbed for an hour with no attention from the dr who went on to serve other patients while I waited.

I would not recommend this dental office. They called me around 4pm the day before my appointment and asked "If I can call them back to confirm my appointment or reschedule." I didn't have a chance to call them that day and they were closed the next morning when I called. I show up for my appointment a half hour early and the lady at the front desk was acting all surprised I was there and also a half hour early. Come to find out (After sitting and waiting for a half hour) that they had put another patient in my appointment time because I had not "Called them back to confirm the appointment." They have a ridiculous policy that if you do not return the call and confirm they will essentially cancel your appointment on you. I took off work and drove across town and was not happy to find

My family member had a 11:00 am appointment for a small filling, we arrived on time. The receptionist said she did see a appointment for today and would try to squeeze her in or reshedule her but she showed them the appointment card and she was just there the week before. I waited in the parking lot for her and saw people who arrived after her get treated and leave. Her small filling took 1hour and 40mins. it appeared she was the last patient before lunch. So they did SQEEZE HER IN. NOT GOOD.