Carolinas Eye Center

Ms. Patrice is absolutely amazing. She needs to be cloned!!! She always makes you feel welcomed whenever you come into the office. My girls love her to and we have been coming this office for a long time. I’m sure she’s the glue of this office and holds it down. The doctor is amazing as well.

Actually baffled by my experience here. They took pictures of my eyes and did a pressure test, then the assistant FaceTimed my doctor….like he was never in the room, he was just dialed in on FaceTime 😭 he said based on one (1) instance of me reading five total letters on a screen that I for sure didn’t have vision issues. The whole appointment was actually a joke. Go elsewhere if you’re due for an eye exam. Also I’m just complaining now, but midway through the appointment the doctor unironically asked if we could just call him back later bc the assistant took like an extra minute figuring out the vision test slides. Like king I’m so sorry my scheduled appointment is apparently inconveniencing you, wherever you are?? 💀

I received a call to pick up my glasses today. I came at 2:50pm and the door was locked and nobody ever answers the phone. The time outside said you are open until 4pm. Nobody told me you would be closed early when I received the call today. What a waste of my time and now I have to return again.

Absolute joke of a clinic. My eye doctor was working remotely so I couldn't even have him look at my eye. Then he tried to diagnose me over the phone WITHOUT even LOOKING at a picture of my eye. Just radically incompetent. He refused to get me any prescription (steroidal eye drops which have helped me before) because he said "someone needs to see you in person" Clearly the irony was lost on him. Do yourself a favor and stay away from just joke of a practice.

Two stars is generous. Went here a few months ago for an appointment. Front desk staff seemed very scattered & not on the same page. They were also training a girl who did not seem to speak much english which is fine, except she also did NOT seem like she was ready to do my appointment unsupervised. Once in the office, she was on FACETIME with the doctor who wasn't there the WHOLE TIME during my appointment because she didn't know what she was doing!!!!! He basically conducted my appointment via FACETIME! SO UNPROFESSIONAL!!!!!! She then had to get another person to come in and help her who also did not know what she was doing! I believe they messed up my prescription because of this!!! Then, when picking out my glasses, the VERY RUDE hispanic lady GRABBED me and made me come pay up front