Carmel Hills Care Center

My father was at this facility for 21 days and received excellent care! We were so pleased with the overall care! Everyone was so professional and helpful. The Medical Director was exceptional! He was so knowledgeable and compassionate! All the staff, from management, nurses, nursing assistants, PT, OT, social worker, activities (I hope I didn't miss out any) were wonderful! I used to visit my dad everyday, usually twice a day and felt so comfortable with the care, like he was home and was surrounded by professionals that felt like a loving family. The food was great and the facility and the grounds are beautiful. We are so blessed to have access to this amazing facility. My father and I thank you for the bottom of our hearts and highly recommend Carmel Hills Care Center!

I want to personally thank everyone at Carmel Hills. My grandma has had rehabilitation here, going on number 3. All of our family gets together every night and has dinner together. So when grandma has health issues we just cook and take dinner to Carmel Hills and they open their dinning room for us. This year was Thanksgiving.,not only did they open the dinning room ,they decorated it also. What a great care facility, they make us feel like a big family. This means more than they will ever know.THANK YOU

My wife, Grace just spent three weeks at Carmel Hills Care Center recovering from hip surgery. The care was beyond belief. It was excellent I can’t imagine a better place. They treat her like a princess. Someone was always available to take care of her needs. It’s very impressive because everybody has worked there for years. There are no new people! Nobody wants to be there, but if you need this type of care, this is the place to go to thank you so much for all the people that took care of Grace and gutter on the road to recovery.

My mother entered the facility April 3rd of last year. She was also a hospice patient. The care that Carmel Hill has provided to my mom has been exceptional. They helped her live her last days with dignity and grace. They were responsive to her needs, although she was somewhat non-communicative. She was bathed daily and cleaned up on a regular schedule. The staff has been more that accommodating to our family's requests. They are truly an exceptional group to work with. My experience with my mother being a resident here has all been very positive. I find that if you have a loved one here it is very important that you are present that you visit often and get to know the staff. The CNA's took very good care of my mother and communicated well with our private caregivers. They were always atte

It's true, theft is normal here. It's like a daily activity. I came from the Veterans Hospital for physical therapy right after my knee replacement. On my first hour here, Leticia went through my personal belongings. I thought it was just something they do. She took clothing, medical devices, t-shirts, polo shirts, things of value. All those things never came back. Though I did get a couple t-shirts, damaged and unwearable. I reported it to management. They said, well, she's been here 13 years. They actually accepted it. When I left, she was still happily working there. This place tolerates theft. Since most of the patients here are old and unaware, they thought I was one of them, incoherent and unaware what's happening around me. Surprise! I'm very aware of what's happening. Es