CareWell Urgent Care Cambridge

Special shout out to the wonderful young lady working the in-take desk during my visit. She not only squeezed me in the last appointment of the night shortly after 7pm. Walked me through online pre-registration so I could be seen by the Doctor upon arrival. Unfortunately it was up in the air whether my insurance was accepted, she was patient and polite while walking me through the paperwork and as it turns out my insurance was accepted! I did not catch her name but she was working by herself this Saturday night 3/7/26. Her calming demeanor was a breath of fresh air as these impromptu visits can be stressful. The Nurse was very kind and efficient. Although I did not catch her name. Ironically enough the Doctor on duty was named Cesar and it was easy to remember as he had entered the room

This is the closest Carewell location to me so it became my default for that reason, but we consistently receive terrific care by the staff here so they would have become my default anyway. Wait times are never awful, the online check-in is so convenient and easy, and we never leave with any lingering questions about whatever it was that brought us in. I've only ever encountered friendly staff and physicians at this location, and we appreciate that so much

I had an excellent experience at Carewell Urgent Care in Cambridge. The receptionist was friendly & professional. My wait wasn’t long. The assistant was kind & gentle. The Doctor that treated me, he was attentive, thorough and provided me with quality medical care.

Front desk hostess lacks compassion. When working in this type of industry, with sick patients, some understanding and helpful tone is required. Have been waiting all day to get a xray and was told no radiologist was on site. This should be communicated in some way.

It’s convenient to make a place in line and give info before your appointment. I was seen quickly. Staff was very pleasant