CareNow Urgent Care - North Dallas

From start to finish my visit to CareNow on Preston was the best I could've hoped for. Registering online was a breeze. Available appointment was quick. Staff greeted me with warmth and professionalism. Nurse was attentive and personable. Doctor was knowledgeable and easy to talk to. I felt seen, informed and taken care of on this medical visit.

Love this location! I booked the appt online and got right in to be seen. The beautiful Lady at the front desk was so sweet and professional. The nurse and the doctor in the back were knowledgeable and efficient. I have been here several times and it’s seriously my favorite location. I also don’t have health insurance so the self pay is affordable.

I am having the worst day with medical stuff and Erin (may not be correct spelling) did a great job of making me feel welcome and informed when I came to the clinic. I had to sit for a while, so I was able to listen to Erin handle each new visitor with compassion, calm, and stayed informative despite having to deal with people frustrated about the wait. She offered solutions and stayed positive with each interaction- not easy to do I’d imagine.

I took my mother in today. She was a bit dizzy, had a terrible headache but while we were waiting to be seen, she began to feel incredibly disoriented, weak and reported having double vision in one eye. I was having trouble understanding her symptoms as they were developing and as she reported the double vision to me we were called in to see the doctor. Deep inside I almost wanted to bolt out and get her to the ER but I thought better get the doctor to confirm. We waited for about 7 minutes to be seen. Front desk was cordial and kind. We were called in by an MA who was an absolute disgrace to the medical field. Instead of listening to the patient she began to mock my mom for reporting ‘confusion’. It was clear this woman was in a hurry to get my mom’s symptoms into her laptop more than

The staff was great, very polite and professional. I find it is rare to find a medical office where the front desk, techs, nurses, and doctors are all comfortable to be around while still working hastily to tend to the patients. Eventhough there was a decent wait time, im glad I chose to come here over some of the "quicker" options closer to my home.