Brookstone Eye Center

Everyone here was super nice but they got my prescription wrong. I had to order my glasses elsewhere because they didn’t accept my insurance to order them. Glasses came in and I couldn’t see. The company I ordered them from sent them off to get tested and confirmed they were made correctly. Went to another office to get a second exam. Brookstone had the “sphere” number on my prescription 2 points higher than it really was for both eyes. I am now out of money for the glasses (no refund since made correctly) and for the 2nd office visit. I’ve been wearing glasses for 20 years with yearly exams and never once had my prescription wrong until now. Very upsetting.

I’ve been a patient at Brookstone Eye Center for 15 years and I moved about 2 hours away. I will always make the drive to come see Dr. Kisner. I was having a major eye discomfort and was concerned and Dr. Kisner took time out of her day on Christmas Eve to come and relief my discomfort and concern that I was having. Dr. Kisner is such a personable doctor and is very helpful in breaking down the issue that was going on with my eye. They will take amazing care of you and your needs!

Jenny Kisnet is courteous and professional. She gave me a thorough exam and explained in detail about my eyes and answered all my questions. I would recommend her to all my friends and family. She made me feel very comfortable.

Dr. Kisner and the staff at Brookstone Eye Center are the best! I have never had a more thorough eye exam. Dr Kisner takes the time to ask question, as well as to answer any questions or concerns you may have. In the event you do need eye ware. Kathy is awesome at helping you select the best pair for your needs and fitting them perfectly. THANKS! Brookstone Eye Center

Dr Kisner and Dr Solomons are great. They really took care of me when I had issues with my eyes. However, some of the administrative parts leave a lot to be desired: they charge a "New Patient Fee" upwards of a hundred dollars, have misinformed me on the bill I would be charged after the appointment, and more. Even with the administrative parts that give issues, Drs are great and make up for it.