Brooklyn Eye Center

The place is nice. The staff is nice. You don’t wait that long. Dr. freeze is very awesome. She gets you in and out. I like the Brooklyn Eye Center on Bedford Avenue.

When you go there (Bedford location), their customer service is unmatched and convenient however, their calling center lacks both, ive been trying to get a prescription faxed over to me for over two hours despite calling every 30 minutes to remind them. Initial request was made 12:08 pm and it is now 2:11 pm. I also made it known to them that i start work at 2pm… as of now, im neither at work nor have gotten my prescription.

This is the worse eye center in Brooklyn. I called them twice and they didn’t send my prescription. Please be mindful of coming to this center. Make sure you get everything done by them before you leave this place!

I had a very good experience at Brooklyn Eye Center. Hanne Hansen, OD was extremely knowledgeable. She explained everything to me in details. She even squeezed me in her schedule, which I greatly appreciate. Her assistant was also very helpful. I also appreciate the thorough exams they performed. Hanne Hansen, OD has great bedside manners.

my experience was a decent one. I arrived on time for my appointment. I waited about 15-20 minutes before I was seen. the longest wait was after having my eyes dilated, after the picture, waiting for the doctor while a woman had a phone conversation on speaker. that was a bit annoying but overall the assistants & Dr. Pike was nice.