Brookhaven Center for Rehabilitation and Healthcare

It’s been a great experience every time I visit my father. The staff is very friendly and supportive

This place is horrible. The communication sucks, you always have to ask about who's taking care of your loved one. Also, they found a mouse on the 2nd floor in someone's room.

This place SUCKS. If you care about your love one don’t bring them here. No one other than 2 people there can be trusted. Lie so much. They don’t care about patients or their families. I’ll give them no stars if this site allowed it. Keep your love one far away from this place. You say talk to the administrator? I’ve done that and all I get is lies. You know who I am instead of saying for me to call you if you really care why don’t you call me. For the record I have spoken to all the administrators there and nothing has changed

Trying to call for information, and they answer and keep me on hold, then forward me to voicemail & then stop answering. Very unprofessional- Receptionist is rude, like I made him get that job. If you aren't happy in Life at work- Get a new job seriously. Your customer service skills are trash!!!!

The facility is always clean, there's no smell in the hallways etc. I initially met Giovanni and he was great, he was so awesome and made things happen expeditiously. There is always a live person answering the phone and all of the receptionist are very pleasant, patient and smiling at the front desk which is very inviting. The receptionist always say "enjoy your visit with a smile". Wayne the social worker is very responsive, he listens and gets things done. The kitchen staff headed by Mrs Maxine are all great, responsive and always ready to listen. Mrs Maxine is a true gem! Norma is the nicest, sweetest, most attentive employee, always going above and beyond for her patients. She treats every patient like family and the family members love and want her to tend to their family members.