Bright Now! Dental & Orthodontics - Sanford, FL

We have been patients here for many years. Every visit has been a positive experience. Joe has always been our hygienist, but they have added another one to help with Joe’s workload. They are both very gentle and thorough. Joanne, the office manager has been amazing in helping us solve our dental insurance issues. We love going there!

I was due for my 6 month cleaning, had an insurance change so had to come to this place . . . never again! I made the appointment online called and confirmed my insurance info told them I was due for my cleaning. Arrive there and was greeted by a very courteous and informative receptionist. She mentions they will evaluate me and see what type of cleaning I need, I said just a regular cleaning she replies "the hygienist will let you know if you need a deep cleaning" that was my warning. I went to the back did the panoramic xray and bitewing xrays. Let her know I had some pain in my wisdom teeth. Hygienist comes and measures my gums, I already been through this before and know what the outcome is, however here's where it gets scammy . . . I now need a deep cleaning for the deep pockets

I had all of my wisdom teeth removed here, and I was honestly very scared because they don't use laughing gas or put you to sleep -just local numbing. I'm a big baby and definitely cried, but Dr. Lopez was incredibly patient and caring. He checked on me constantly throughout the entire procedure and made sure I was okay. His dental assistant (I'm so sorry I forgot her name!!) was also so sweet and talked me through everything the doctor was doing, which really helped calm my nerves. I truly appreciate how kind and understanding they both were. Joana at the front desk was also amazing- she took the time to explain my treatment plan and clearly break down the costs so I knew exactly what I was paying for.

Total lack of professionalism and zero respect for patients' time. I booked an appointment for Thursday, 1/29 at 1:00 PM. The day before, the receptionist specifically called and asked me to arrive early to fill out paperwork. I went out of my way to get there 20 minutes ahead, only to find the door locked with a sign reading "office close til 1". I was forced to wait outside in the cold despite being told to be there at that exact time. When they finally unlocked the door (a few minutes past 1:00), the experience only got more bizarre. The office had been closed for a training session, and said training session was still ongoing in the open, and all patients in the waiting room could fully see and hear the entire meeting. It was incredibly awkward and unprofessional. After signing in, I s

I had a very disappointing experience with this dentist. A crown was placed on a tooth that was already decayed and broken, and the underlying issue was not properly addressed. I trusted that the treatment would fix the problem, but instead I was left with ongoing concerns and zero real help afterward. I felt rushed and unheard when I tried to explain what was happening. Dental work is expensive and serious, and patients deserve clear communication and proper care — not shortcuts. I would strongly recommend getting a second opinion before agreeing to major work here. Unfortunately, this experience caused more stress and problems than solutions.