Bon Secours - Southampton Medical Center

Our community is so blessed to have Southampton Medical Center. I am very dependent on them to help me manage my health needs. Always receive the best care care.They are friendly , make you feel at ease and so very professional. I put alot of trust in the ER doctors and the hospital staff. Once I go thru those doors I know I'm going to be Ok. Highly recommend them.

I only went here because it was closer than driving into Suffolk. The hospital is short staffed. Per the patient handbook I should have been checked on at least 1x per hour and at night every 2. What a joke. I asked for water and it took until my next med dose to get it. I understand staffing shortages and prioritizing patients...but I was admitted and felt like I was left. The first head Nurse lacked empathy and could be heard talking about how she needed more meds to concentrate. The food service tech got upset because I declined food and told the housekeeper I was a piece of work. I told the Nurse on shift my experience. Never again. I will drive versus feel left in a room, lack of communication on my care, and repeatedly feeling like I was just another number. Treat people like human b

I took my wife who has advanced dementia there as she started running a fever and becoming non-respondent. She was diagnosed with Flu Type A and septic. They admitted her. That being said the staff in the emergency room could not have been better. The nurses (Cameron, Heidi and Clay) were caring and very efficient. Dr. Johnson was very professional coming in a couple of times and explaining what was going on. The lady that did the x-rays was also very caring and professional. Melissa who rolled us to her room could not have been any more pleasant and efficient getting my wife settled in. In her room the floor nurse (Bernette) and the nurse practitioner were very caring and gathered all of the information from me as to the caring of my wife with her dementia and diabetes. Overall job well

Ray and I would like to thank Heidi,Tiffany and Dr. Joe for the great service we received Feb. 1,2026 in the emergency room! They were very attentive and handled our situation with such professionalism! We haven't been there in a long time, but highly recommend them over Sentara in Suffolk any day! Thank you so much guys!!!

The worst emergency room ever. If i could give 0 stars i would. Not only have I had terrible service here twice, my husband has as well. He came in today with an infected rash on his arm, they did not clean the wound or put any ointment on it or even redress it nor did they give him any instructions on how to care for it. They did however give him his first round of steroids and antibiotics but not before the nurse dropped the medicine on the floor.. very unprofessional. Sending him out the door with an estimated bill of 2k with no breakdown of services for what they actually did. This place is a huge rip off. Spend the extra time driving to a sentara, it's what we will be doing in the future.