Bon Secours Medical Group

Portsmouth, VA · Doctor

Rating
2.1/5
★★☆☆☆ 2.1
Reviews
7
Rank in Portsmouth
#53
of 84 doctors
City Percentile
33%
rating percentile
Address
Bon Secours Medical Group, 3537 Airline Blvd, Portsmouth, VA 23701
Website
www.bonsecours.com

Bon Secours Medical Group is a doctor located in Portsmouth, VA. It is one of 84 doctors listed in Portsmouth. Its 2.1-star rating is slightly below the Portsmouth city average of 4.1 stars.

Customer Reviews

★☆☆☆☆ 1.0 Stephen Richards · Oct 2025

DR MARIAM SAANDS, YOU HAVE COMMITTED UNETHICAL VIOLATIONS AS WELL AS LEGAL CONSEQUENCES. You dropped the wrong patient l. My insurance will be contacted as well as authorities and board of medicine. You also failed to follow discharge procedures of a patient and without notice.

★☆☆☆☆ 1.0 Sonya Lowen · Jun 2017

This office is slow, kept appointments still make you wait 45 plus minutes despite my better judgment after my husband was seen here he made my appointment and they neceleted to tell him that I needed to be here 30 minutes prior to my appointment & no reminder call, so my ON TIME appointment according to the slow manager I was still late she refused to let me talk to her boss, so taking time off of work for an appointment that I was on time for I still couldn't be seen!!!! be aware don't waste your TIME management unprofessional & clearly doesn't know what she is doing.

★★★★☆ 4.0 Dub F · Dec 2025

They were very helpful and concerned about my needs for my fractured hand

★☆☆☆☆ 1.0 Robin Reyes · Mar 2019

This place is horrible. I went in I was shortness of breathe and the Dr. told me I had a ear infection. I go back in a week later the girl at the front desk says you don't have to pay another co-pay is like a follow up visit mind you I was getting worse. He sent me to get an Ex Ray which I had to pay $65.00 to them. Then I ended up going to my PCP they said you need to go to the ER NOW! I went and I ended up having Pleurisy now that is not an ear infection then today I get a bill in the mail for $45.00 I call and they say oh he only charged you for the second visit I said then how come I am holding in my hand a receipt for the first visit.... The lady Erin says hmmmm that is strange then she tries to say well then goes on and says well if you came in 5 or 6 times you would have to pay a co

★☆☆☆☆ 1.0 Tea Jay Jay · Oct 2017

I came in at 4:30. I saw a face in the window as I was walking in so I knew they saw me. There were only two ladies in the waiting room so I was hoping to get in. 102 temp, shaking with chills. Dizzy incoherent but I had no one to take me so there I was. Waiting for someone to turn around. An office worker going back and forth. Three people making sure not to make eye contact. I said excuse me I need to be seen. "It's too late." said a thin young Doctor. I recognise her when I brought my Mom into this place. "Ask him if he has an appointment." someone else says. No. I have a high fever, pain, and I have diarrhea. Well it's after 4:30 so we can't see you. The other two people behind the glass make busy work shuffling papers. Well where can I go? I am fearful to drive. "You can to to pati

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Doctor

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This listing is informational. Contact the business directly to verify credentials, services, and availability.