Blue Point Healthcare Center

This place is not a place for your love one my grandmother was here for a 1 year and couple months and I'm that short time I have had serval problems with first off they do not have phone there for the residents just for them they will never let you speak to your loved ones and they will never tell them you even called to check on them the food is terrible to the point I'm was curious on why my grandmother didn't want to eat it so I tasted it myself spit it out it was serval times I went the rooms are dirty TV don't work and my grandmother and the roommate both smell bad and are sitting in their own mess they will not make sure that your loved one is seeing a real doctor or making doctors appointments they will not call you right away they will once things have already happened and time la

Only 1 tv in a double room!!!! It’s hard enough to be in a center like this, but then to not be able to watch any tv through all the long hours is awful!!! Friends “horror mate” monopolizes the tv the entire time watching horror movies and bullies my friend. Absolutely no intervention by staff. Stay away from this place. Has to better better facilities out there!!

Blue Point Healthcare Center needs to be completely restaffed, from the Director of Nursing to the CNA's that walk through the halls disrespect the very people that are the reasons they have jobs. That's not for all the employees but there are some who are making it bad for the patients. I have taken my concerns to the right department leaders & even contacted MD Department of Health's Office of Health Care Quality. Things feel like they have honestly gotten worse. My husband has been given his breakfast while he's in his feces. There was a time that I came to visit him & he was still in the bed in his feces at 945am as his CNA was just setting in a chair. I had to tell her that he needed to be washed up & her face looked like pissed her off rather than feelings of shame because her job wa

I would give it zero stars if I could. I wouldn't put my dog in this facility. No one answers the phone or return calls. So glad I got my brother out of this dump. Don't send your family here. The state needs to shut this place down.

This place seems not to care about their patients. My uncle belongings was taken and no more looked for them or cared. I wouldn't want anyone to have their loved ones in there. They just stand around a desk. Just there for a paycheck and to drain patients insurance. A shame. The state needs to look into this place. SO DISAPPOINTED!!!