Biscayne Health and Rehabilitation Center

The room that they put my mom in is filthy. My mom pressed the button to call the nurse, but no one came; we waited 30 minutes then, I went to the nurse's station. I saw 6 nurses at the station talking with the blue light flashing and alarm sounding which they ignored. I told the nurse that my mom needed her medication for pain because she had back surgery three days ago. The nurse said that my mom just got there and her medication is not there yet.

Visited a friend whose admitted for therapy after a bad fall. She was satisfied with the accommodation and the staff seem very nice. They responded timely to her request. They were polite and helpful. The patients were clean and seemed content

I’m only here for a little while, but to be honest, my heart hurts for the folks who got no choice but to stay here for good. It’s upsetting in a way I didn’t even think it would be. Last Wednesday was it for me. They threw this big ol birthday party for the receptionist and I’m sorry, but she don’t do much besides sit there talking (more like hollerin) in her language to her coworkers all day long. And the whole place just stopped for her party like she was the queen of England or somethin. While that was goin on, the kitchen, the same kitchen everybody complains about because the food is cold or not even cooked right half the time, made special food for the workers. Not the residents. Not the rest of the staff. Just them. Meanwhile, there’s mornings we can’t even get a proper coffee or

Today was my very first time here. When I walked in it was a horrible nursing home smell. It smelled like dirty diapers. The floors in the room was also dirty. I’m not super picky but this place needs help. When i tried to honestly leave a review via the survey sent to my phone it would not allow mw to submit. I had to leave it here

This place is terrible. Please do not bring your family members to this place. My grandma was there for two days before I had to get her out of that horrible place. When it was time for her to get transported to her house, they dropped her off at the wrong address and did not want to take her to the right address, so she called me. When I went to pick her up, she was literally on the floor, not able to stand up after just having knee surgery. This place needs to be shut down immediately!