Bates Orthodontics - West End

Richmond, VA · Orthodontist

Rating
5.0/5
★★★★★ 5.0
Reviews
20
Rank in Richmond
#37
of 671 doctors
City Percentile
76%
rating percentile
Address
Bates Orthodontics - West End, 3800 Stillman Pkwy STE 101, Richmond, VA 23233
Phone
(804) 934-9292
Website
batesbraces.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp-listing&utm_content=West-End

Bates Orthodontics - West End is a doctor located in Richmond, VA. It is one of 671 doctors listed in Richmond. Its 5.0-star rating is above the Richmond city average of 4.3 stars. There are 10 photos associated with this location.

About Bates Orthodontics - West End

Bates Orthodontics offers premier orthodontics services led by doctors Dr. Sheldon Bates and Dr. Scott Philips. Our doctors and friendly, talented staff love helping patients achieve the smile they’ve always wanted. We believe the process should be... More

Customer Reviews

★★★★★ 5.0 Lee West · Sep 2025

Bates Orthodontics is FANTASTIC!!! My daughter has been a patient there for 5 years and just recently got her second phase of braces off and it almost made me sad because there will soon be a time when we don't get to come in for appointments! Everyone from Dr. Bates and Dr. Phillips, to their clinical assistants, to their treatment coordinators/front office, to Abby, their manager, are all so amazing and kind!!! They have made the whole braces experience so fun and easy for my kid and I am forever grateful for the beautiful smile they gave her! Thanks Bates team!!!!!

★★★★★ 5.0 Edward Lane · Jul 2025

I can’t say enough good things about Dr. Bates and his team! The office has such a warm and welcoming atmosphere, and everyone on the team is incredibly kind. They’re also very efficient – my appointments always ran on time and the whole Invisalign process was smooth from start to finish. I’m so happy with my results. I can't recommend them highly enough!

★★★★★ 5.0 Stacy Neal · Aug 2023

Very please with the service everything was super smooth. Everyone was very polite. Every visit is very comfortable. They did a great job with explaining what to do after my daughters braces were put on and I overall love it I would recommend them to everyone.

★★★★★ 5.0 Kristin Faria · May 2025

My daughter has been a part of Bates Orthodontics for about 6 years, and she LOVES it!! Their staff is so kind and anxious to help. The experience never gets old, and her teeth are amazing thanks to Bates Orthodontics! Thank you for everything you do 🙏🏼💯🦷

★★★★★ 5.0 Michelle Simon · May 2017

We’ve been going to Dr. Bates and friends for what seems forever. After a year or so hiatus our youngest is now a patient. We always have top notch service but today was fantastic. Taniqua took her time and explained everything step by step to our son before she did it. Thanks Tanique for making today easy peasy.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Orthodontist

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