Batavia VA Medical Center

Really such a shame how my grandfather who was a veteran was treated. I'll never forget going to see him and he would just be sitting in filth. They expected him to feed himself (which he was incapable of doing because he shook) and he starved to the point where he was hallucinating. If you love your loved ones and vets you won't subject them to this despicable, deplorable place.

I do not go here for services but My family does Aunt. I have gone here for other things. I have to say that the facilities are very clean and the staff has always been very accommodating and kind to myself and my children. I think the building is beautiful and historic. It is definitely a staple for the community.

For the most part Batavia VA is a nice place. Most of the people are pleasant and helpful. There needs to be a direct line to Batavia instead of having to listen to a voice system push this push that. You finally get someone and they transfer you to Batavia very frustrating. I'm also not impressed with a Dr.D. felt she was talking down to my father and me. Nurses and others are great.

I know what many presume in regards to the VA Service in Batavia, NY, however I can tell you from experience, my husband is a Veteran and we go to the Batavia Center. First they have always been curtious to my husband and thankful for his service. Second, they give him an appointment and he is always seen at that exact time, so there is no waiting in all departments. Third, the doctors in Batavia are so thorough more so then any Primary care physician he has ever had. Batavia VA centers are wonderful and to ever say anything negative about their service is an insult to all those whom receive service from them. They are professional, curtious, sympathetic, helpful and kind in every way.

My recent experience with Dr. Sarah Thompson and past experience with Dr, Julia Terry have been extremely professional and supportive. I feel I am very fortunate to be in their care. They demonstrate a level of caring, knowledge and expertise that is very important in the health care profession. Jack Weather